Feedback

We value your input! Use this section to submit feedback, report issues, or request new features.


Accessing Feedback

StepAction
1Go to footer and click on Help & Feedback Button
2Navigate to the Send Feedback option and click to open the feedback dialog

Image: Feedback Section


Feedback Types

Select the appropriate feedback type from the dropdown menu:

Image: Feedback Options

Available Feedback Types

TypeDescription
Bug ReportReport issues or unexpected behavior
Feature RequestSuggest new features or improvements
ImprovementSuggest enhancements to existing features
QuestionAsk questions about the product
OtherAny other feedback

Submitting Feedback

Follow these steps to submit your feedback:

  1. Select Category — Choose the feedback type from the dropdown
  2. Enter Message — Write your feedback details in the message field
  3. Confirm Captcha — Complete the captcha verification
  4. Send — Click Send Feedback to submit

Your feedback helps us improve PruTAN. We review all submissions and appreciate your contribution to making our product better.


Best Practices for Feedback

TipDescription
Be SpecificProvide detailed descriptions of the issue or suggestion
Include StepsFor bug reports, list the steps to reproduce the issue
One Issue per SubmissionSubmit separate feedback for different issues

What Happens After Submission

StageDescription
ReviewOur team reviews all submissions
PrioritizationBug reports are prioritized based on severity and impact
EvaluationFeature requests are evaluated for feasibility and community demand

Feedback Categories Explained

Bug Report

Use this when you encounter:

  • Application crashes or errors
  • Unexpected behavior or glitches
  • UI/UX issues
  • Performance problems

Feature Request

Use this to suggest:

  • New functionality or features
  • Integration with other tools
  • Additional capabilities

Improvement

Use this for:

  • Suggestions to enhance existing features
  • Ideas for better user experience
  • Performance optimizations

Question

Use this to ask about:

  • How to use specific features
  • Understanding certain functionalities
  • General inquiries about PruTAN

Other

Use this for:

  • General feedback
  • Suggestions not covered by other categories
  • Other communications

Privacy

Your feedback is important to us. We handle all submissions according to our Privacy policy. Please do not include sensitive personal information in your feedback.


Contact

For additional support, refer to our Contact page.