Feedback
We value your input! Use this section to submit feedback, report issues, or request new features.
Accessing Feedback
| Step | Action |
|---|---|
| 1 | Go to footer and click on Help & Feedback Button |
| 2 | Navigate to the Send Feedback option and click to open the feedback dialog |
Image: Feedback Section
Feedback Types
Select the appropriate feedback type from the dropdown menu:
Image: Feedback Options
Available Feedback Types
| Type | Description |
|---|---|
| Bug Report | Report issues or unexpected behavior |
| Feature Request | Suggest new features or improvements |
| Improvement | Suggest enhancements to existing features |
| Question | Ask questions about the product |
| Other | Any other feedback |
Submitting Feedback
Follow these steps to submit your feedback:
- Select Category — Choose the feedback type from the dropdown
- Enter Message — Write your feedback details in the message field
- Confirm Captcha — Complete the captcha verification
- Send — Click Send Feedback to submit
Your feedback helps us improve PruTAN. We review all submissions and appreciate your contribution to making our product better.
Best Practices for Feedback
| Tip | Description |
|---|---|
| Be Specific | Provide detailed descriptions of the issue or suggestion |
| Include Steps | For bug reports, list the steps to reproduce the issue |
| One Issue per Submission | Submit separate feedback for different issues |
What Happens After Submission
| Stage | Description |
|---|---|
| Review | Our team reviews all submissions |
| Prioritization | Bug reports are prioritized based on severity and impact |
| Evaluation | Feature requests are evaluated for feasibility and community demand |
Feedback Categories Explained
Bug Report
Use this when you encounter:
- Application crashes or errors
- Unexpected behavior or glitches
- UI/UX issues
- Performance problems
Feature Request
Use this to suggest:
- New functionality or features
- Integration with other tools
- Additional capabilities
Improvement
Use this for:
- Suggestions to enhance existing features
- Ideas for better user experience
- Performance optimizations
Question
Use this to ask about:
- How to use specific features
- Understanding certain functionalities
- General inquiries about PruTAN
Other
Use this for:
- General feedback
- Suggestions not covered by other categories
- Other communications
Privacy
Your feedback is important to us. We handle all submissions according to our Privacy policy. Please do not include sensitive personal information in your feedback.
Contact
For additional support, refer to our Contact page.